Answer:
Option "A" is the most appropriate answer to the following statement.
Explanation:
The ISO 9000 is a quality management program that defines rules for organizations to ensure that they maintain the proper requirements of consumers and other key stakeholders within a product or service-related legislative and regulatory criteria.
The seven concepts of quality assurance are:
1-Consumer Awareness
2-Leadership
3-People Relationship
4-Process Strategy
5-Improvement
6-Evidence-based
7-product Control.
