shakkahdbwjsjs9727 shakkahdbwjsjs9727
  • 25-09-2017
  • Business
contestada

The variable over which service providers have little control is the emotional state of their customers.
a. True
b. False

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W0lf93
W0lf93 W0lf93
  • 05-10-2017
This is true because there is no way for service providers to be able to control the emotional state of their customers. Even if a service provider is very friendly and helps the customer adequately, there is no way to ensure that the customer will be satisfied with the service/in a stable emotional state.
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